Hearing & keeping your song

Why have I reached the daily preview limit?

The short answer

Each pair of versions uses one preview from your daily allowance, which resets at midnight UTC. The song creator shows how many you've used today.

Read the two numbers

The creator shows “Free previews today”: 2/10 means you've started two pairs out of an allowance of ten today. The allowance can vary by account.

Open the song creator
When you can make more

The day resets at midnight UTC: 7 pm Eastern or 4 pm Pacific in winter, and 8 pm Eastern or 5 pm Pacific in summer. Save a copy of your lyrics if you want to use them later.

What still works

You can still listen to previews that haven't expired and use the songs you've kept. The limit doesn't stop you using the Make it right changes on a song you've kept.

If a request failed

Previews confirmed as failed don't count toward the daily allowance. If the numbers still look wrong, send us your account email, the song title and the numbers shown.

Ask about your allowance

Updated

Still have a question?

Write to us. Include the email on your PsalmGift account and the song's title, so we can find it quickly.